Telephone: (909) 338-1727 «» FAX: (909) 338-4080
water to the Crestline and Lake Gregory
Water Conservation Program
Link to Administrative Code Section 3.3 - Water Conservation
Water Supply Reliability Certification
Village Water District
Conservation Program Summary
Water Conservation Level
I - Effective May 16, 2017
At their Board meeting of May 16, 2017, the Board of Directors of the Crestline Village Water District changed the Phase of Water Conservation from Phase I.a. to Phase I effective May 16, 2017. This action was taken as a result of the Drought Emergency Water Conservation regulations adopted by the State Water Resouces Control Board on February 8, 2017, which were partially rescinded on April 26, 2017. The following temporary drought restrictions are still in effect throughout the District's service area and are in addition to the Prohibited Uses of Pahse I of the District's Water Conservation Program. These restrictions will remain in effect and will expire on November 25, 2017:
(1) Outdoor watering during or within 48 hours after a rain event;
(2) The washing of sidewalks, walkways, driveways, parking lots and all other hard surfaced areas by direct hosing, except as may be necessary to properly dispose of flammable or otherwise dangerous liquids or substances, or as otherwise necessary to prevent or eliminate materials dangerous to the public health and safety;
(3) Overwatering a landscape to where water is running off onto the sidewalk or into the gutter.
Water Conservation has been a continuing concern in the Crestline Village Water District for many years. Realizing that the local water supplies were not adequate to meet its customers' needs, the District began taking steps to secure supplemental water sources in the 1960's. The following Water Waste Prohibition was adopted by the Board of Directors of the Crestline Village Water District as part of Resolution No. 200 on March 11, 1982. This Water Waste Prohibition is still in effect.
No customer shall knowingly permit leaks or waste of water. Where water is wastefully or negligently used on a customer's premises, and such waste seriously affects the general service, the District may discontinue the service if such conditions are not corrected within five (5) days after giving the customer written notice.
February 21, 1991, the Board of Directors of the Crestline Village Water
District adopted Ordinance No. 29, which established a District Water
Conservation Program. The program became effective March 1, 1991.
Portions of Ordinance No. 29 were amended by Ordinance No. 30 on August 27,
1992. The Water Conservation Program was further modified by Ordinance No. 35 on August 19, 2014.
Portions of Ordinance No. 29 were amended by Ordinance No. 30 on August 27, 1992. The Water Conservation Program was further modified by Ordinance No. 35 on August 19, 2014.
normal phase of water conservation is Phase I.
This may change from time to time depending on the District's water
supply. The District will notify
all customers if there is a change to the water conservation phase.
District does not have enough local water sources to supply all of the water
needs of its customers. Occasionally,
the State experiences severe droughts. During
these times of drought, the District has had to purchase more than 80% of its
water supply from the Crestline-Lake Arrowhead Water Agency (Agency).
The Agency purchases water from the State Water Project at Silverwood
Lake, treats it and then resells it to water districts and companies, such as
addition to possible restrictions on the amount of imported water available, the
District's local water supplies, local wells that supplies the rest of the
District's water needs, decreases during dry years.
Board adopted Ordinance No. 29 in order to (1) protect the health, safety, and
welfare of the District's customers, (2) assure the maximum beneficial use of
the District's water supplies, and (3) ensure that there will be sufficient
water supplies to meet the basic needs of human consumption, sanitation and fire
is a summary of the District's Water Conservation Program.
The complete text is available at the District's office for review or here.
consumer will make, cause, use or permit the use of water received from the
District for any purpose in a manner contrary to any provision of this program
or in an amount in excess of the use permitted by the conservation phase in
customer is required to install a shut-off valve on the customer's side of the
outside the meter box, to allow on-site plumbing to be drained as necessary to
prevent loss of water from frozen or broken pipes. It is the customers' responsibility to maintain their on-site
plumbing and operate these valves as necessary to prevent water loss, especially
during periods of freezing conditions or when the premises are unoccupied.
OF WATER USE REDUCTION
Phase of Water Use Reduction is generally divided into three areas.
(1) The first area defines the basic allocation of water for each
customer. The customer may request
an increase in the basic allocation as provided for in Section 3 of the
Ordinance, which is described later in this summary.
(2) The second area defines the surcharge for water used in excess of the
basic allocation as compared to the basic rate.
As of July 2004, the basic rate is $4.20 per 100 cubic feet of water
used. The basic rate is adjusted,
as needed, from time to time by the Board of Directors. (3) The third area defines prohibited uses of water for each
phase. Any prohibited use in each
phase is also prohibited in each more restrictive phase.
I.a through VI are designed to achieve a percentage reduction of the amount of
water used by all, and every consumer should eliminate the waste and
non-essential use of potable (safe for drinking) water from the District in an
effort to aid the District in achieving the reduction.
CURTAILMENT AND SURCHARGE FOR EXCESS CONSUMPTION
|Phase||Basic Allocation (Per Month)||Surcharge (Times Basic Rate)|
|I||- General||1,300 cubic feet||1 1/2 times|
|I.a||- 5% Reduction||1,300 cubic feet||1 1/2 times|
|II||- 10% Reduction||1,200 cubic feet||2 times|
|III||- 20% Reduction||1,100 cubic feet||2 1/2 times|
|IV||- 30 % Reduction||900 cubic feet||3 times|
|V||- 40% Reduction||800 cubic feet||3 1/2 times|
|VI||- 50% Reduction||700 cubic feet||4 times|
I - General Reduction:
Every consumer shall eliminate the waste of potable water from the
District in an effort to conserve District water supplies.
I.a - 5% Reduction: As above, and;
(a) The washing of sidewalks, walkways, driveways, parking lots and all other
hard-surfaced areas by direct hosing, except as otherwise necessary to prevent
or eliminate materials dangerous to the public health and safety.
(b) The escape of water through breaks, leaks or dripping faucets within the
consumer's plumbing or private distribution system for any substantial period of
time within which such break or leak should reasonably have been discovered or
corrected. Each break or leak
should be corrected within 48 hours of the time that the consumer discovers or
is notified of such a break or leak.
(c) The use of running water during freezing weather to prevent the freezing
of water lines. Water lines should
be protected by other means.
(d) Using a hose to wash cars, trucks, boats, trailers or other vehicles
unless it has a spring-release shut-off nozzle.
(e) Lawn or garden watering, or any other irrigation or water use, in a manner which results in water runoff or over spray of the areas being watered. Every consumer is deemed to have under control at all times its water distribution lines and facilities, and to know the manner and extent of its water use and any runoff.
(f) Sprinkling for dust control.
(g) Any water use that results in the runoff of water in the street, gutters,
driveways or other waterways.
(h) Lawn or garden watering, or any other irrigation, beyond what is needed
to sustain plant life.
(i) In a fountain or other decorative water feature except where the water is part of a recirculating system.
II - 10% Reduction:
As above, and;
irrigation, of landscaping installed after the date that this phase is
effective, is prohibited.
III - 20% Reduction:
All of the above, and;
Using potable water for decorative fountains or the filling of pools, spas, decorative lakes
IV - 30% Reduction:
All of the above, and;
Sewer or storm system flushing for normal maintenance, and fire
department training, except as approved in writing by the District.
Use of potable water for construction.
The washing of motor vehicles, trailers, boats or other vehicles by
hosing, or by use of water directly from faucets or other outlets, except:
Washing such vehicles from water contained in a bucket or container not
exceeding 3 gallon capacity; and
Washing such vehicles at commercial vehicle washing facilities operated at fixed
locations, which employ water recycling equipment.
V - 40% Reduction:
All of the above, and;
The use of potable water for any non-essential outdoor use.
Essential uses of potable water are uses necessary for the health,
sanitation, fire protection or safety of the consumer or public.
VI - 50% Reduction:
All of the above, and;
The use of potable water for any non-essential use.
TO BASIC ALLOCATION
to increase the amount of water in the basic allocation may be granted by the
District Manager or his designee, upon written request for the following
Substantiated medical requirements.
Multiple family units served by a single meter.
A single family residential household exceeding six residents.
Unnecessary and undue hardship to the consumer or the public, including,
but not limited to, adverse economic impacts.
TO PROHIBITED USES
to prohibited uses may be granted by the General Manager or his designee, upon
written request if it is found and determined that failure to do so would cause
an unnecessary and undue hardship to the consumer or the public, including, but
not limited to, adverse economic impacts, or; that failure to due so would cause
an emergency condition affecting the health, sanitation, fire protection or
safety of the consumer or the public.
District will monitor and evaluate the projected supply and demand for water by
its customers. The Board of
Directors, by resolution, determine the base calendar year from which the amount of water reduction shall be calculated and will order that the appropriate phase of water use
reduction be implemented. The
effective date of the phase change will be published once in a local newspaper
and a notice will be mailed to all property owners and customers of record
within ten 10 days after the adoption date of the resolution changing the phase
of water use reduction. Each phase
will remain in effect until a different phase is initiated and made effective. The District may order more than a single phase change at a
consumer who violates the provisions of the Water Use Reduction Phases may be
cited by the District or its representatives.
When the requirements of Phase II through VI are in effect, any consumer
using more than 125% of the basic allocation, for any billing period, may be
warned that such use is considered waste of water, and that a reduction in use
is required to avoid being subject to the enforcement provisions of section B
(1) First Violation.
Any consumer found by the District to be violating the regulations and
restrictions on water use will receive a written warning, which describes the
penalty for subsequent violations.
(2) Second Violation.
In the event of a second violation, the District may add a single $50
charge to the next water bill of the premises for which or upon which the
(3) Third Violation.
In the event of a third violation, the District may add a fine to the next water bill for up to $500 for each day in which the violation occurs and may discontinue the
water service pursuant to the District's Rules and Regulations and the
appropriate reinstatement charge will apply.
Installation of a flow restrictor may be required before service is
reinstated. If installation of a
flow restrictor is required, the District may add a charge to the next water
bill of the premises that covers the cost of the installation.
ON NEW CONNECTIONS
The Board, by resolution, may from time-to-time restrict new service commitments and connections based on current and future water availability projections. .
is the responsibility of each property owner to notify any person or persons
that use their premises, including, but not limited to, weekend rentals,
multi-unit apartments, motels and commercial buildings, of any water use
restrictions currently in effect. The District will mail a notice to all property owners and
customers of record within 10 days of the adoption date of a water use reduction
DAMAGE AND UNAUTHORIZED USE OF DISTRICT PROPERTY
is unlawful for any person to operate, damage or tamper with the District's
water meter, valves and appurtenances. Such
unlawful use is governed by the District's Rules and Regulations for Water
OF SURCHARGE AND OTHER CHARGES
revenue collected by the District, as a result of consumer use of water in
excess of the basic allocation and the charges added to consumer bills as a
result of enforcement actions by the District, will be deposited into the
operating fund as reimbursement for the District's costs and expenses of
administration and enforcement of this ordinance, and to provide funding to
promote, encourage and implement water conservation programs.
addition to adopting this Water Conservation Program, in 1991 the Board also approved a
change from bi-monthly billing to monthly billing.
This action will help each customer and the District to keep better track
of the amount of water used and to respond more quickly to a change in the Phase
of Water Use Reduction.
Village Water District
Cottonwood Drive, PO Box 3347
338-1727, FAX (909) 338-4080
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Page last updated: 08/28/2014 by KBD